Legal

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Privacy Policy

Last Updated: July 7, 2026

Welcome to LottaRax.

This Privacy Policy explains how LottaRax (“LottaRax,” “we,” “us,” or “our”) may collect, use, process, store, protect, and disclose information when you access or use our website, applications, products, services, and related features (collectively, the “Services”).

By accessing or using LottaRax, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you create an account, use our Services, purchase lottery tickets, make deposits or withdrawals, contact customer support, participate in promotions, complete identity verification procedures, or otherwise interact with LottaRax.

Depending on the Services you use, this information may include:

  • Full name

  • Username

  • Email address

  • Mobile phone number

  • Country of residence

  • Date of birth

  • Account credentials

  • Preferred currency

  • Preferred language

  • Timezone

  • Payment and transaction information

  • Wallet information

  • Deposit and withdrawal history

  • Lottery ticket purchase history

  • Winning and prize information

  • Customer support communications

  • Identity verification information, where required

  • Other information voluntarily provided by you

2. Information Collected Automatically

When you access or use LottaRax, certain technical information may be collected automatically.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Device identifiers

  • Login timestamps

  • Approximate geographic location derived from technical information

  • Language and timezone settings

  • Pages visited

  • Features used

  • Referring website

  • Session information

  • Cookies and similar technologies

  • Security and fraud detection information

We may use this information to operate our Services, improve performance, personalize the user experience, maintain security, detect suspicious activity, and comply with applicable legal obligations.

3. How We Use Your Information

We may use collected information to:

  • Create and manage user accounts

  • Authenticate users

  • Provide access to LottaRax Services

  • Process lottery ticket purchases

  • Manage deposits and withdrawals

  • Process prizes and winnings

  • Maintain transaction records

  • Provide customer support

  • Send account and service notifications

  • Verify user identity and eligibility

  • Prevent fraud and unauthorized transactions

  • Protect the security of our platform

  • Investigate suspicious activity

  • Improve our website and Services

  • Analyze platform performance

  • Personalize content and user experiences

  • Comply with applicable laws and regulatory requirements

  • Enforce our Terms and Conditions

  • Resolve disputes

  • Protect the rights, property, and safety of LottaRax, our users, and others

4. Payment Information

Payments may be processed through third-party payment service providers.

Depending on the payment method selected, payment information may be collected and processed directly by the applicable payment provider.

LottaRax does not intend to store complete payment card information, such as full card numbers or card security codes, unless explicitly permitted and handled in accordance with applicable payment security standards.

Third-party payment providers process information according to their own privacy policies, terms, and security practices.

5. Deposits, Withdrawals, and Transaction Information

When you make a deposit, purchase a lottery ticket, receive winnings, request a withdrawal, or perform another financial transaction, we may collect and retain information related to that transaction.

This information may include:

  • Transaction identification number

  • Transaction amount

  • Currency

  • Payment method

  • Transaction date and time

  • Transaction status

  • Deposit history

  • Withdrawal history

  • Wallet activity

  • Prize payments

  • Refund information

  • Relevant payment provider information

We may retain transaction records as necessary for security, accounting, fraud prevention, dispute resolution, and compliance purposes.

6. Identity Verification and Compliance

Where required by applicable laws, regulations, licensing requirements, payment providers, or our internal security procedures, we may request information to verify your identity, age, location, or eligibility to use certain Services.

Verification information may include identification documents and other information reasonably necessary to complete verification procedures.

Such information may be processed directly by LottaRax or by authorized third-party verification providers.

7. How We Protect Your Information

We use reasonable administrative, organizational, and technical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.

These measures may include:

  • Secure network communications

  • Encryption where appropriate

  • Access controls

  • Secure password storage

  • Authentication controls

  • Security monitoring

  • Fraud detection procedures

  • Activity logging

  • Restricted administrative access

  • Secure infrastructure practices

However, no website, application, database, or internet transmission method can be guaranteed to be completely secure.

Users are responsible for protecting their account credentials and should immediately contact LottaRax if they suspect unauthorized account activity.

8. How We Share Information

We do not sell personal information in exchange for monetary payment.

We may share information with trusted third parties where reasonably necessary to operate, secure, and provide our Services.

These parties may include:

  • Payment processors

  • Banking partners

  • Identity verification providers

  • Fraud prevention providers

  • Hosting and infrastructure providers

  • Cloud service providers

  • Analytics providers

  • Customer support providers

  • Communication service providers

  • Professional advisers

  • Regulatory authorities

  • Law enforcement authorities

Third-party service providers may only receive information reasonably necessary to perform their services, subject to applicable contractual and legal obligations.

9. Legal Disclosure

We may disclose information where we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or regulations

  • Respond to valid legal processes

  • Cooperate with government or regulatory authorities

  • Investigate suspected fraud

  • Prevent illegal activities

  • Protect platform security

  • Enforce our agreements and policies

  • Protect our legal rights

  • Protect the safety and rights of our users or others

10. Cookies and Similar Technologies

LottaRax may use cookies and similar technologies to operate and improve the Services.

Cookies may be used for:

  • User authentication

  • Session management

  • Security

  • Language preferences

  • Currency preferences

  • Website functionality

  • Performance analysis

  • Analytics

  • Fraud prevention

Users may be able to control certain cookies through their browser settings or available cookie preference controls.

Disabling essential cookies may affect the functionality of the Services.

11. International Data Transfers

LottaRax is intended to provide Services to users in multiple countries.

As a result, information may be processed or stored in countries outside your country of residence.

Where required by applicable law, reasonable safeguards will be implemented for international transfers of personal information.

12. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide our Services

  • Maintain user accounts

  • Complete transactions

  • Resolve disputes

  • Prevent fraud

  • Maintain security

  • Enforce agreements

  • Meet accounting requirements

  • Comply with legal and regulatory obligations

Deleting an account does not necessarily result in the immediate deletion of all information.

Certain information may be retained where required or permitted for legal, regulatory, security, fraud prevention, accounting, or dispute resolution purposes.

13. User Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Object to certain processing activities

  • Request restrictions on certain processing

  • Withdraw consent where processing is based on consent

  • Request data portability where applicable

  • Submit a complaint to an appropriate data protection authority

Certain requests may be limited where retaining or processing information is required by law or necessary for security, fraud prevention, transaction processing, or legal claims.

14. Account Security

Users are responsible for maintaining the confidentiality and security of their account credentials.

You should:

  • Use a strong and unique password

  • Never share your password or verification codes

  • Keep your contact information current

  • Immediately report suspicious account activity

LottaRax may temporarily restrict or suspend access to an account where suspicious or potentially unauthorized activity is detected.

15. Age Restrictions

LottaRax Services are not intended for children.

Users must satisfy the minimum legal age requirements applicable to lottery participation and similar activities in their jurisdiction.

Where required, we may take reasonable measures to verify age and eligibility.

We do not knowingly provide real-money lottery Services to individuals who do not meet applicable legal age requirements.

16. Third-Party Websites and Services

Our Services may contain links to third-party websites, payment services, applications, or other platforms.

LottaRax is not responsible for the privacy practices, security, or content of independent third parties.

Users should review the privacy policies and terms of third-party services before providing information to them.

17. Fraud Prevention and Platform Security

To protect LottaRax and its users, we may process account, device, payment, transaction, and technical information to detect and prevent:

  • Fraud

  • Unauthorized payments

  • Account takeover

  • Payment abuse

  • Bonus abuse

  • Multiple account abuse

  • Suspicious transactions

  • Security threats

  • Other prohibited activities

Where permitted by applicable law, suspicious accounts or transactions may be reviewed, restricted, suspended, or reported to appropriate authorities or service providers.

18. Marketing Communications

Where permitted by applicable law, we may send information regarding:

  • Platform updates

  • Promotions

  • New lottery opportunities

  • Special offers

  • Product announcements

  • Other relevant communications

Users may unsubscribe from non-essential marketing communications through available unsubscribe mechanisms or account settings.

Important transactional, security, and account-related communications may still be sent.

19. What We Do Not Do With Your Information

LottaRax does not sell users' personal information in exchange for monetary payment.

We do not intentionally disclose personal information to unrelated organizations solely for those organizations to independently market their products or services, except where authorized by the user or otherwise permitted by applicable law.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, business practices, technology, security procedures, or legal requirements.

When changes are made, the updated Privacy Policy will be published on this page with a revised “Last Updated” date.

Users are encouraged to periodically review this Privacy Policy.

21. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your information, please contact us through the official contact information provided on the LottaRax website.

LottaRax

International Digital Lottery Platform

© 2026 LottaRax. All Rights Reserved.

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